BOOK NOW
FLIGHT + HOTEL

Legal notice

LEGAL NOTICE

RIGHTS AND OBLIGATIONS

OFFICIAL WEBSITE OF 30degreeshotels IN SPAIN

Web PRIVACY Policy

Responsible for the processing

The company responsible for the processing of your data under this Privacy Policy is:

EHO GRUP TURISTIC SL, hereinafter "30degreeshotels" NIF: B55343222 Address: Crta. Nacional II Km. 672,5, 08398 Santa Susanna, Barcelona Web: www.30degreeshotels.com Registered in the Mercantile Register of Barcelona, Volume 47121, Folio 197, Page B541884, Entry 3. At 30degreeshotels, we recognise the importance of protecting your personal information and are committed to treating it responsibly and in accordance with data protection laws.

This privacy policy is intended to regulate all aspects relating to the processing of data of the different users who browse or provide their personal data through the different forms located on the website.

Personal Data Personal data is information that identifies you or makes you identifiable. Through the website, in the boxes established for this purpose we collect the personal data that the user communicates to us: name, surname, email, telephone, postal address, town, etc. as well as all those data that you voluntarily provide us with through any of the social networks in which the user is registered. In this case, privacy will depend on the configuration established by the user as well as the terms and conditions of the social network itself.

The user's visit to the website does not imply that he/she has to provide any information about his/her personal data. However, in the event of providing them, the data will be processed in a lawful manner, subject at all times to the principles and rights set out in the RGPD 2016/679 of 27 April 2016 and the LOPDGDD 3/2018 of 5 December.

Purpose, duration and legitimacy of the processing: The data provided by the user will be processed for the following purposes:

  • To attend to the application or request made by the user through the contact form located on the website. We collect and process the user's personal data in order to process and manage their application, query or any request made through the form. We will keep this data for the time necessary to comply with your request and for the time established by law, with a minimum duration of 3 years. The basis of legitimacy of the data processing will be the consent given by the user by selecting the acceptance box of our privacy policy before sending the request. The user has the right to revoke their consent at any time without affecting the lawfulness of the processing based on the consent prior to its withdrawal.
  • Send bulletins and newsletters about 30degreeshotels products under the consent of the user we collect and process your personal data in order to send you information about our products and services. We will keep this data for as long as the user does not revoke their consent to the processing of the same and for the time established by law with a minimum duration of 3 years.

The basis of legitimacy of the data processing will be the consent given by the user when selecting the acceptance box of our privacy policy before subscribing to the newsletter in the form provided for this purpose on the web. The user has the right to revoke their consent at any time without affecting the lawfulness of the processing based on the consent prior to its withdrawal.

  • Manage the CV sent by the interested party through the form provided for this purpose and include it in the company's database of candidates. This data will be kept for a maximum period of one year, after which the data will be blocked for the legally established period of time, guaranteeing total respect for confidentiality both in the processing and in its subsequent destruction. The legitimate basis for managing and processing the curriculum of the interested party is his or her consent, which he or she manifests by sending it and selecting the acceptance box of our privacy policy prior to sending it. The user has the right to revoke their consent at any time without affecting the lawfulness of the processing based on the consent prior to its withdrawal.
  • To manage the 30degreeshotels loyalty card offered to our customers on our website. We collect and process the customer's personal data in order to issue this card as part of our services, enabling them to benefit from our discounts and promotions. We will keep this data for the duration of the contractual relationship and for the time established by law, with a minimum duration of 3 years.

The legitimate basis for managing the customer/loyalty card is the execution of a contract to which the interested party is a party. If the user does not provide their personal data, their request cannot be processed, and we will not be able to provide them with the loyalty and discount service offered by the 30degreeshotels card.

  • For profiling purposes. We collect data to analyze the purchases made by the user, their interests and preferences. In this way we can offer you products and services that may be of interest to you. We will keep these data as long as the user does not revoke their consent to the processing of the same and for the time established by law with a minimum duration of 3 years.

The legitimate basis for profiling is the user's consent, which he/she gives by ticking the corresponding box. The user has the right to revoke his consent at any time without affecting the lawfulness of the processing based on the consent prior to its withdrawal.

  • To register as a "registered user" through the registration form located on the website, which will allow the user to access their private service area and inform them of our activities, being able to send them commercial communications by any electronic means regarding the latest news on our services. We will keep this data for as long as the user does not request deregistration and for the time established by law, with a minimum duration of 3 years.

The basis of legitimacy of the data processing will be the consent given by the user when registering through the registration form and selecting the acceptance box of our privacy policy before sending your request. The user has the right to revoke their consent at any time without affecting the lawfulness of the processing based on the consent prior to its withdrawal.

  • To improve your experience when browsing the website. We will keep this data as long as the user does not revoke their consent to the processing of the same by deleting the cookies and for the time established by law with a minimum duration of 3 years.

The basis of legitimacy to improve your experience when browsing the website is the consent given by the user when accepting cookies. The user has the right to revoke their consent at any time without affecting the lawfulness of the processing based on the consent prior to its withdrawal.

  • Manage our social networks and send you information about our activities and products. We will keep this data for as long as the user does not revoke their consent to the processing of the same and for the time established by law with a minimum duration of 3 years.

The legitimate basis for managing our social networks and sending you our activities and news is the consent you give us to do so. The user has the right to revoke their consent at any time without affecting the lawfulness of the processing based on the consent prior to its withdrawal.

  • To manage bookings and provide accommodation services in our establishment to users through our booking form located on the website. The data provided will be kept for as long as the contractual relationship between the parties exists, as well as for the time established by law with a minimum duration of 3 years. The legitimate basis for attending to and managing the reservation made by the user through the web form will be the execution of a contract to which the interested party is a party. In the event that the user does not provide their personal data, their reservation cannot be managed and the requested service cannot be provided.

Assignment or communication of personal data and international transfers: Your data will not be communicated or transferred to third parties unless there is a legal obligation, or those providers linked to the Controller who act as data processors.

No international transfers will be made, in the event that they may be made at some point, you will be informed in order to obtain your consent.

Data updating It is important that in order for us to keep personal data up to date, the user informs us whenever there has been any change in them, otherwise, we are not responsible for the veracity of the same.

The user guarantees that the personal data provided are truthful, guaranteeing that all the information provided corresponds to the real situation, that it is up to date and accurate, and is obliged to inform us of any changes.

Data of Third Parties If the user provides data of third parties for any purpose to 30degreeshotels, he/she guarantees that he/she has obtained these data in a lawful manner, that he/she has previously informed the affected parties, obtaining their consent to communicate them and that the information provided is exact and truthful.

Compulsory nature of the information requested All our forms have an asterisk (*) in the compulsory data. If the user does not provide these fields, or does not tick the box to accept the privacy policy, the information will not be allowed to be sent.

Rights of the interested parties:

You have the right to access your data and to obtain confirmation of its processing, as well as a copy of the personal data undergoing processing. You have the right to update them and request rectification of data that is inaccurate or request deletion when the data is not necessary for the purposes for which it was collected. You may request the limitation of the processing of your data and oppose the processing of your data by revoking your consent, as well as exercise your right to data portability. Similarly, you have the right not to be subject to decisions based solely on automated processing of your personal data. You can exercise your rights by contacting us Carretera N II, Km 672,5 - 08398 Santa Susanna (Barcelona). Email: info@30degreeshotels.com

If you consider that your rights have not been duly addressed, you have the right to lodge a complaint with the Spanish Data Protection Agency, at www.aepd.es.

Processing of data of minors Whoever provides the data through the forms on this website and accepts its processing declares that they are over 14 years of age, and access to and use of the portal by minors under that age is prohibited. If, at any time, the Data Controller detects that a minor under 14 years of age has provided personal data, we will proceed to cancel them. Likewise, parents or guardians may in any case contact 30degreeshotels to block the access account of minors in their care who have registered by falsifying their identity.

Treatment of Cookies: A cookie is a small file that is downloaded and stored on the user's computer when the user accesses a website. Cookies allow the website, among other things, to store and retrieve information about the browsing habits of the user or their computer and, depending on the information they contain and the way they use their computer, they can be used to recognise the user.

The user has the option to prevent the generation of cookies by selecting the corresponding option in their browser software. You can obtain more information by reading our Cookie Policy.

Adults
older than 12 years
Children
2 to 11 years old